Privacy Policy
ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.
This Privacy Policy (“Privacy Policy”) of the Site (as defined below) between POLICY GURU INSURANCE SERVICES PRIVATE LIMITED, (hereinafter referred to as “Company” or “We” or “Our”) and the users/ registrants of the Site (“You” or “Your” or “Yourself” or “User “) describe the privacy policies of the Company for using the Site and the services through the Site.
PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE USING OR REGISTERING ON THE SITE OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE SITE. YOUR USE OF THE SITE OR THE SERVICES PROVIDED BY THE SITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE PRIVACY POLICY AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME. YOUR USE OF THE SITE IMPLIES THAT YOU AGREE WITH THE PRIVACY POLICY.
1. GENERAL
- 1.1. The Privacy Policy must be read very carefully. If You do not agree to any of the Privacy Policy, You should not use this service. Your use of this Site shall constitute your acceptance of these policies and you also agree to be bound by any such changes/revisions.
- 1.2. You understand and agree that this Privacy Policy for the Site can be modified by the Company at its sole discretion, at any time without prior notice, and such modifications will be effective upon such new terms and/or upon implementation of the new changes on the Site. You agree to review the Privacy Policy periodically so that You are aware of any such modifications and the Company shall not be liable for any loss suffered by You on Your failure to review such modified Privacy Policy.
- 1.3. By using this facility, you accept that this will form a legally binding agreement between You and the Company.
2. DEFINITIONS
- 2.1. "Account" means the user account created by You on the Site by inserting/providing relevant information as required for registration process and includes any further changes and additions to the information from time to time.
- 2.2. “Agreement” means the Privacy Policy and will include the references to this Agreement as amended, supplemented, varied, or replaced from time to time.
- 2.3. “User”/ “You” means and includes you and/or any person or an entity using or accessing the services provided on this Site.
- 2.4. “Site” means the online platform i.e. https://www.policyguru.org.in/ / https://www.carepalsecure.com/ (or any other such portal) owned and operated by the Company which provides a venue for the users of to receive the services listed on the abovesaid Site.
3. ABOUT OUR PRIVACY POLICY
We are committed to protecting the privacy of all visitors to our Site. We have created this Privacy Policy to let you know what individual data We collect, how We store it, and how We use it. By visiting this Site, You are accepting the practices that We have described in this Privacy Policy. If there is any dispute about privacy, We will refer to this Privacy Policy.
4. THE INFORMATION WE COLLECT
- 4.1. Collection of Data: While you access Our Site, We automatically collect data of a general nature. This data (server log files) includes, for example, the type of Your browser, Your operating system, the domain name of Your internet provider, and other similar general data. This data is independent of the person and is used to display the Site correctly to you and is retrieved every time You use the Internet. The anonymous data is statistically evaluated in order to improve our service for You.
- 4.2. Personal Information: Your name, Age, Gender, Date of Birth, Photographs, information relating to Our Know Your Customer (KYC) Obligations, Nationality, Educational Qualification, Occupation, Employment details, Criminal record, Aadhar Card and any other information which is capable of identifying You.
- 4.3. Contact Information: Your address, Telephone numbers, Email id etc.
- 4.4. Marketing: Contact information may be used to send You information (by post, phone, e-mail, or mobile message) on the services provided by our Company. If you do not wish to receive promotional or marketing information, You can contact us by sending an e-mail to [email protected].
- 4.5. Deletion or Blocking of Data: Your personal data will only be stored for as long as it is necessary to provide the specified services and as required by law. After these deadlines have expired, users’ personal data are regularly blocked or deleted.
5. INFORMATION USAGE
- 5.1. We use Your information for purposes including but not limited to the following:
- Respond to queries or requests submitted by You.
- Process orders or applications submitted by You.
- Administer or otherwise carry out our obligations in relation to any agreement with our authorized business partners in connection with our business operations and functions for the purpose of insurance solicitation, providing pre/post sale services, claims servicing and providing You any other services as permissible under applicable laws or any other insurance related purposes.
- Anticipate and resolve problems with any services supplied to You.
- Offer group insurance cover and wellness corner offerings / health and wellness related information to Your employer organization.
- To send You information about promotions or offers from Insurance Companies to the extent permissible under applicable laws. We might also tell You about new features or products. If you do not wish to receive promotional or marketing information, You can contact us by sending an e-mail to [email protected].
- To make our Site and the services offered better. We may combine information we get from you with information about You We get from our business partners or third parties as permissible under applicable laws.
- To send You notices, communications, and offer alerts relevant to Your use of the services offered on this Site.
- Third parties and outsourced entities for reasons consistent with the purposes for which the information was collected and/or other purposes as per applicable law.
- Where We need to comply with a legal obligation as per the applicable legal and regulatory framework.
- As otherwise provided in this Privacy Policy.
6. INFORMATION SHARING AND DISCLOSURE
- 6.1 We may share Your Information submitted on the Site to any third party/service provider/business partner without obtaining Your prior consent in the following limited circumstances:
- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and the belief that such disclosure is reasonably necessary for enforcing this Privacy Policy; for complying with the applicable laws and regulations.
- The Company shall transfer information about You in case the Company is acquired by or merged with another company.
- Where the Company needs to comply with a legal obligation as per applicable legal and regulatory framework.
7. PROTECTION OF YOUR PERSONAL INFORMATION
- 7.1 The Company shall take reasonable steps to ensure that the personal information and/or sensitive personal data or Information pertaining to You is stored in a secure environment protected from unauthorized access, modification or disclosure.
- 7.2 The Company maintains information pertaining to You in our business records as per current regulatory requirements. The Company shall retain your personal Information for as long as required to provide You with services or otherwise required under the law.
8. EXTERNAL LINKS TO OTHER WEBSITES
We do not accept responsibility for the content or privacy practices of any website that our Site links to using a hypertext link. We provide these links as is. We do not provide or imply any warranty for the information that they provide.
COOKIES POLICY
This Site is operated by POLICY GURU INSURANCE SERVICES PRIVATE LIMITED (“Company”). By continuing to browse the Site, You agree to our use of cookies.
1. WHAT ARE COOKIES?
- 1.1 Cookies are small text files that are stored in the web browser that allow the Company or a third party to recognize You. Cookies can be used to collect, store and share bits of information about your activities across websites, including on the Company’s Site. Our Site uses “cookies”. Cookies are text files that are transferred from the server of a website to Your computer. Certain data such as the IP address, browser, operating system, and internet connection are transferred. Cookies do not start programs and do not transmit viruses. The information collected by cookies is used to make navigation easier for You and to optimize the display of our Site. The use of cookies can be prevented via settings in Your browser. In the explanations of your internet browser, You will find information on how to change these settings. Individual functions of our Site may not function properly if the use of cookies is deactivated.
- 1.2 Any information that We collect from You may be used for a variety of purposes including but not limited to the following:
- To enable certain functions.
- To personalize Your experience.
- To store your preferences
- To enable ad delivery and behavioral advertising.
- To improve our Site
- 1.3 The Company uses both session cookies and persistent cookies. A session cookie is used to identify a particular visit to our Site. These cookies expire after a short time, or when You close your web browser after using our Site. We use these cookies to identify You during a single browsing session, such as when you log in to our Site. A persistent cookie will remain on Your devices for a set period of time specified in the cookie. We use these cookies when we need to identify You over a longer period of time. For example, We would use a persistent cookie if You asked that We keep You signed in.
2 THIRD PARTY COOKIES
Third-party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of Your activities on our Site and other websites that You’ve visited.
DATA GRIEVANCE OFFICER
In case you have any grievances with respect to in accordance with applicable law on Information Technology and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Saleen Rege
Email: [email protected]
Address: Address: Impact Guru Technology Ventures Private limited 101, Jai Singh Business Center, 119, Sahar Road, Chakala, Andheri (East) Mumbai - 400099, India
COMPLIANCE OFFICER
In case you have any grievances with respect to compliance with applicable laws / rules / regulations concerning insurance policies, kindly reach out to the Compliance Officer mentioned below:
Name: Isha Warhade
Email: [email protected]
Address: Address: Impact Guru Technology Ventures Private limited 101, Jai Singh Business Center, 119, Sahar Road, Chakala, Andheri (East) Mumbai - 400099, India